Cloud PBX: Polycom VVX Master Directory

Reverse number lookup in Skype for Business online (cloud PBX) doesn’t give you much control. If you are deploying Polycom VVX phones you can get around this with a directory file.

Skype For Business: Planning for Voice – Part 3

2015-09-12 11 min read Lync Microsoft Skype for Business System Administration Zachary Loeber

If you have been following along this series you already know the importance of getting a recent PSTN provider bill and performing an onsite visit. Next we will go into more depth on how the site PSTN is configured with your PBX at a site. There is lots of ground to cover so lets dive right in!

Skype For Business: Planning for Voice – Part 2

2015-09-04 4 min read Lync Skype for Business System Administration Zachary Loeber

I’ve already gone over the basic phases of a Skype for Business enterprise voice deployment in my prior article. Now it is time to skip right over the first two of those phases and start preparing to replace your existing PBXs. To prepare you need to know what you are going to be replacing. In this article we will be focusing on beginning the information gathering process.

Skype For Business: Planning for Voice – Part 1

2015-08-25 8 min read Exchange 2013 Lync Microsoft Skype for Business Zachary Loeber

When planning for a full Skype for Business voice deployment there are a number of elements which should be aligned and setup properly for a smooth transition. This is an introduction article for a series where I’ll provide some insight on what info you need to collect and understand for a successful PBX replacement within your organization.

Lync/S4B Client: Call Forwarding Options Compared

2015-05-01 2 min read Lync Microsoft Skype for Business System Administration Zachary Loeber

Here is a comparison chart I put together describing the different call forwarding options available to end users or their teams. This covers everything which can be setup by users in Lync as well as team calling (setup by the admin).